Front Office Supervisor

  • Job Reference: LAVA-GEN-FO-W-1-125
  • Date Posted: 8 July 2024
  • Recruiter: Lava
  • Location: Waterford
  • Salary: €30,000 to €32,000
  • Sector: Hospitality & Tourism
  • Job Type: Permanent
  • Contact: Lava Recruitment
  • Email:
  • Telephone: +353 (0)1 6991411

Job Description

The Front Office Supervisor will lead the experiences of our guests at check-in, check out, and during their stay.

Key Duties and Responsibilities

  • Ensure the guests experience are of the highest quality.
  • Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards. 
  • Lead and develop the Front office team.
  • Assist in efficiently and effectively controlling front office departmental operations.
  • Contribute to the strategic running of the hotel.


  • 2-3 years experience in a Front office leadership role. 
  • Excellent skills in communication, leadership, and development.
  • Excellent organisational skills and the ability to oversee & delegate work to others.
  • A warm, friendly and approachable personality when dealing with staff members and guests.
  • The ability to work on their own initiative, as well as being capable of working as part of a team.